Privacy Policy
Last Updated: November 25, 2024
ReguMe ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ReguMe (the "App").
By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
- Email address (for account creation)
- Name (optional, for personalization)
- Age range (optional, for anonymized health insights)
- Gender (optional, for anonymized health insights)
- Geographic region (optional, general location only)
Health Information
- Saved wellness protocols
- Supplement/habit tracking data
- Progress check-in responses
- Daily action completion status
- Outcome tracking data (anonymized and aggregated)
Usage Information
- Video URLs you import
- Search queries in Discovery Engine
- App usage analytics
- Crash reports
- Device information (model, OS version)
Third-Party Data
- Social media video metadata (from TikTok, Instagram, YouTube)
- Creator profile information (usernames, follower counts)
- Product recommendations (from Amazon Product Advertising API)
2. How We Use Your Information
We use your information to:
- Provide and maintain the App
- Extract health protocols from social media videos
- Personalize your wellness recommendations
- Generate anonymized health insights ("democracy in health")
- Improve App functionality
- Send notifications about your daily routines
- Provide customer support
- Comply with legal obligations
3. Third-Party Services
We work with the following service providers:
Supabase (Database & Authentication)
- Purpose: User authentication, data storage
- Data shared: Email, user profile, app data
- Privacy Policy: https://supabase.com/privacy
OpenAI (GPT-4o)
- Purpose: AI-powered protocol extraction, content analysis
- Data shared: Video transcripts, captions
- Privacy Policy: https://openai.com/policies/privacy-policy
Apify (Web Scraping)
- Purpose: Extract video metadata from social media
- Data shared: Video URLs
- Privacy Policy: https://apify.com/privacy-policy
Amazon Product Advertising API
- Purpose: Product recommendations for supplements
- Data shared: Supplement names
- Privacy Policy: Amazon Privacy Notice
Cloudflare R2 / Supabase Storage
- Purpose: Image hosting
- Data shared: Profile images, video thumbnails
- Privacy Policy: https://www.cloudflare.com/privacypolicy/
Sentry (Error Tracking)
- Purpose: Monitor app errors and performance
- Data shared: Crash logs, device information
- Privacy Policy: https://sentry.io/privacy/
4. Data Security
We implement appropriate technical and organizational security measures:
- Encryption in transit (SSL/TLS)
- Encryption at rest (database encryption)
- Secure authentication (Supabase Auth)
- Regular security updates
- Access controls and logging
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Data Retention
We retain your information:
- Account data: Until you delete your account
- Health tracking data: Until you delete your account
- Anonymized analytics: Indefinitely (cannot be linked to you)
- Cached data: 24-48 hours (automatic cleanup)
You can request deletion of your data at any time.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data (account deletion)
- Opt-out of outcome tracking
- Opt-out of analytics
- Export your data
To exercise these rights, contact us at privacy@regume.com
7. Children's Privacy
ReguMe is intended for users 17 years of age and older. We do not knowingly collect information from children under 17. If you believe we have collected information from a child, please contact us immediately.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights:
- Right to know what data we collect
- Right to deletion
- Right to opt-out of data sales (we do not sell data)
- Right to non-discrimination
Contact us at privacy@regume.com to exercise these rights.
9. International Users (GDPR)
If you are in the European Economic Area (EEA), you have additional rights:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
Our legal basis for processing: Consent, contract performance, legitimate interests.
Contact our Data Protection Officer at dpo@regume.com
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date
- Sending an in-app notification (for material changes)
Continued use after changes constitutes acceptance.
11. Contact Us
For privacy questions or concerns:
Email: privacy@regume.com
Response time: Within 30 days