Frequently Asked Questions

Find answers to common questions about ReguMe below. Can't find what you're looking for? Contact us.

General Questions

What is ReguMe?

ReguMe is a mobile app that extracts health and wellness protocols from social media videos (TikTok, Instagram, YouTube) and helps you organize and track them. It transforms scattered wellness advice into actionable daily routines.

Is ReguMe free?

ReguMe offers a free tier with basic features. Premium features may be available through in-app purchases or subscriptions. Check the app for current pricing.

What platforms are supported?

ReguMe currently extracts protocols from:

  • TikTok
  • Instagram (posts and reels)
  • YouTube

Is my data private?

Yes. Your health data is encrypted and secure. We never sell your personal information. Read our Privacy Policy for full details.

Medical & Safety

Is ReguMe medical advice?

NO. ReguMe provides informational content only and is not a substitute for professional medical advice. Always consult healthcare professionals before following any health protocols.

See our Medical Disclaimer for important details.

Are protocols verified by doctors?

No. Protocols are extracted from social media content created by various content creators who may not be medical professionals. We do not verify medical accuracy, safety, or efficacy.

Always verify information with your healthcare provider before following any protocol.

Can I use ReguMe to treat medical conditions?

No. ReguMe is not a medical tool and should not be used to diagnose, treat, or manage medical conditions. Consult healthcare professionals for medical treatment.

App Features

How do I import a protocol?

  1. Open ReguMe app
  2. Tap the "+" button or "Import" tab
  3. Paste a video URL from TikTok, Instagram, or YouTube
  4. Wait for AI to extract the protocol
  5. Review and save to your library

How do I track my progress?

ReguMe provides daily action checklists for each protocol. Simply check off items as you complete them. Progress is automatically tracked and visualized in the app.

Can I create custom protocols?

Yes! You can create custom protocols by manually entering supplements, habits, and routines directly in the app.

How do I delete my account?

You can delete your account and all associated data at any time:

See our Data Deletion page for full details.

Technical

What devices are supported?

ReguMe requires:

  • iOS: Version 14.0 or later
  • iPhone: iPhone 7 or newer recommended

Why isn't my video importing?

Possible reasons:

  • Video is private or age-restricted
  • Video was deleted by creator
  • URL format is incorrect
  • Platform API is temporarily unavailable

Try copying the URL again or contact support@regume.com for help.

How do I report a bug?

Email us at support@regume.com with:

  • Description of the bug
  • Steps to reproduce
  • Your device model and iOS version
  • Screenshots (if applicable)

Privacy & Legal

What data do you collect?

We collect email, account information, saved protocols, tracking data, and usage analytics. See our Privacy Policy for complete details.

How do I delete my data?

See our Data Deletion page for instructions on deleting your account and data.

Do you sell my data?

No. We never sell user data. We may share anonymized, aggregated data for research purposes, but this cannot be linked back to you.

Content & Copyright

Who owns the protocols?

Original content creators own their content. ReguMe provides attribution and links to sources. We extract text-based protocols for organizational purposes under fair use.

How do I report copyright infringement?

See our DMCA Policy for instructions on filing a copyright claim.

Can I share protocols with others?

Yes! You can share protocols within the app. Attribution to original creators is maintained in all shared content.

Still have questions?

Email: support@regume.com
Response time: Within 48 hours (business days)